Privacy Policy

1. General Information

Italy Culinary Tours S.r.l. (hereinafter, "we", "our" or "the company") is committed to protecting the privacy and security of our food lovers' personal data. This Privacy Policy describes how we collect, use and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

Company Name: Italy Culinary Tours S.r.l.
VAT Number: IT12345678901
Address: Via Roma 123, Milan, Italy
Phone: +39 (02) 8765-4321
Email: privacy@italyculinarytours.com
Website: www.italyculinarytours.com
Registration: CCIAA Milano REA MI-1234567

3. Personal Data We Collect

To offer personalized culinary experiences and cooking classes, we collect:

3.1 Identification Data

• Full name and surnames
• Identity document (passport, national ID)
• Date of birth and age
• Nationality and country of residence
• Photographs (only with consent for use in culinary testimonials)

3.2 Contact Data

• Personal email address
• Mobile and landline phone numbers
• Complete postal address
• Social networks (if you provide them voluntarily)

3.3 Culinary Preferences Data

• Culinary interests (pasta, pizza, wine, truffles, etc.)
• Cooking experience level
• Dietary restrictions and allergies
• Recipe preferences

3.4 Health Data (Only when relevant)

• Food allergies and intolerances
• Dietary restrictions affecting participation
• Medical conditions related to food consumption
• Emergency contact information

3.5 Payment Data

• Credit/debit card information
• Bank transfer details
• Payment history

3.6 Web Browsing Data

• IP address and location data
• Browser type and version
• Pages visited and time spent
• Device information

4. Purposes of Data Processing

We use your personal data to:

1. Process bookings and payments for culinary tours
2. Provide personalized cooking classes and experiences
3. Ensure safety and appropriate dietary accommodations
4. Communicate about gastronomic events and cooking sessions
5. Improve our services based on food lover feedback
6. Comply with legal and regulatory requirements
7. Send marketing communications (with consent)

5. Legal Basis for Processing

• Contract Performance: To fulfill booking agreements
• Legal Obligation: Food safety regulations and insurance requirements
• Legitimate Interest: Service improvement and fraud prevention
• Consent: Marketing communications and photo usage

6. Sharing Information with Third Parties

6.1 Culinary Partners

• Professional chefs and cooking schools
• Local restaurants and food producers
• Wine estates and truffle hunters

6.2 Service Providers

• Payment processors (Stripe, PayPal)
• Insurance companies
• Medical emergency services
• Transportation providers

6.3 Food Authorities

We share information when required by law with:

• Italian Ministry of Health
• Local food safety authorities
• Medical authorities for allergy compliance

7. International Data Transfer

Your data may be transferred to countries outside the EU for service provision. We ensure adequate protection through standard contractual clauses or adequacy decisions.

8. Data Subject Rights

How to Exercise Your Rights

• Contact our Data Protection Officer
• Email: privacy@italyculinarytours.com
• Phone: +39 (02) 8765-4321

Response guaranteed within 30 days according to GDPR.

9. Data Retention

• Booking Data: 7 years for tax and legal purposes
• Health/Allergy Data: 5 years or as required by food safety regulations
• Marketing Data: Until consent withdrawal
• Website Analytics: 26 months

10. Information Security

Security measures implemented:

• SSL/TLS encryption for all data transmission
• Secure payment processing (PCI DSS compliant)
• Regular security audits and penetration testing
• Employee training on data protection
• Access controls and authentication systems
• Regular backups and disaster recovery plans

11. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized culinary recommendations
• Ensure secure booking processes

You can manage cookies in your browser. Rejecting them may limit functionality.

12. Minors' Data

For participants under 16, we require parental consent. We are committed to protecting young food enthusiasts' data and ensuring age-appropriate culinary activities.

13. Culinary Experience Transparency

We use anonymized feedback data to improve our cooking classes and ensure the highest standards of gastronomic excellence.

• Regular recipe quality assessments
• Cooking progress tracking
• Safety monitoring during food preparation
• Quality improvement initiatives

14. Changes to This Policy

We may update this policy to reflect changes in our services or legal requirements. Significant changes will be communicated via email or website notice.

15. Supervisory Authority

For complaints or concerns about our data processing, you can contact the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

• Website: www.garanteprivacy.it
• Email: protocollo@gpdp.it
• Phone: +39 06 69677 1

16. Consent

By using our services, you consent to the collection and processing of your data as described in this policy. You can withdraw consent at any time.

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